Grrr, Australia Post …
Part of our garden plans involved moving the Lillypillys along our east boundary to the front fence line and replacing them with various citrus. Before Christmas, I moved all the Lillypillys and planted a lime, lemon and mandarin in their place. Still, I wanted a wider variety of citrus than our local nursery carried, so I ordered a variety of mandarins and tangelos from an online nursery I’ve used. They were backed up with orders, so they didn’t get dispatched until last Friday.
All was looking good. I prompting received an email saying that the parcel would be arriving Mon-Wed this week. It was not that convenient because I was currently away at my parent’s place, but Hubby was home, and he could receive the package. Sunday, I got another email saying that the plants were being delivered that day. Since it was the weekend, Hubby was done here with me, so no one would be home to receive the trees, but I figured they’d just go to the post office; I could go home with Hubby, pick up the trees from the post office, plant them and then catch the train back down to Geelong for pickup by my daughter.
So I went home, but since it was a Sunday, the parcel couldn’t go to the post office and went back to the distribution centre. On Monday, tracking showed it was in transit in Brighton … where it has sat ever since. I am back down the beach, having given up, and now the post office message is to call them if I haven’t received the parcel by the 26th of January when the trees will most likely be well and truly dead.
I have a trail race on Sunday on the Mornington Pennisula and will head home after that. If the trees aren’t at our place Monday, I will try popping into the distribution centre, which is only 1.5km from our house and see if I can get them to find my package. Luckily the distribution centre is one that you also go to pick up packages, but I guess success will depend on whether I get lucky and encounter an employee who wants to help.
I think I should have used my parcel collect address, but I wasn’t sure how that would go with plants. Do you get many things delivered? Does it usually go smoothly?
5 Comments
Elisabeth
I don’t get that many packages delivered; it typically goes well, but when it DOESN’T…it is such a nuisance. There are a lot of things that can go wrong!
Tobia | craftaliciousme
Oh I have the delivery guys meeting at the door. Big fan of online shopping. I hate going to the stores. I just had a really bad episode with our Secret Santa Mug Swap as my package was eaten by one of the self service stations. The door locked but the system didn’t register it. So I received no confirmation. After a month I gave up getting it back. Maybe it is rotten in that station or someone took it. I hate when noone can help and they all just go along their pre-skripted conversations without listening what the real problem is. So now retourning packages I actually have to go to a place with a person. BEcaus etose self service stations are just not reliable and I can’t afford to loose expensive stuff.
Melissa
Oh no, that is really annoying to lose your package like that.
San
There should be a better way… but I have plenty of those kinds of postal (non-)service stories (unfortunately). I hope you find/get your trees.
Melissa
Since we moved into the apartment, I’ve been using parcel collect, which sends it straight to the post office and texts you to pick it up. I figured it would save these issues which it has. It always runs really smoothly, but I was worried about sending plants to the post office. Anyway I went down to the distribution centre and they found my trees, so they are all in the ground now.